Contact & app support
Get help, or get in touch.
One address reaches us for everything below. We are a small team, so please give us a couple of days.
App support
Trouble with the app.
- Can’t sign in Use Forgot your password? on the sign-in screen and we’ll email you a link to choose a new one.
- A record won’t upload Large videos over a weak connection are the usual cause. Try again on wifi. If it still fails, email us with your device and roughly when you tried.
- Delete your account In the app: Me → Account and privacy → Delete my account. No longer have the app? Email us from the address you signed up with and we will do it and confirm. More about deleting your account.
- Report a record In the app, use the “…” menu on the post. Or tell us which record and why it is inaccurate, unfair, or should not be public. We will look at it.
- More help App help and frequently asked questions
Everything else
Media, partnerships and tip-offs.
Journalists — we can usually point you at records, contributors and context for a specific catchment or consent. Tell us what you are working on.
Councils and agencies — if a record concerns land you administer, we would rather hear from you than about you. Get in touch.
Something you can’t photograph — documents, consent numbers, things you would rather send quietly. Email us.
- Email [email protected]
- Based in Aotearoa New Zealand
- Social Instagram, Facebook, X and LinkedIn
Get the app
Start with one photograph.
Free to download, free to use, free to contribute to.
iOS 15.1 and later · Android · Aotearoa New Zealand